COVID-19

COVID-19 (coronavirus): Easing of restrictions 

From 15 December double vaccination restrictions eased for everyone, regardless of their vaccination status.

The safety of our community, customers and staff is our top priority. Council is following the directions of the Public Health Orders and the NSW Government. 

We take advice on all public health matters from the State and Federal Government and comply with official restrictions as announced by relevant parties. 

For more information:

Our staff are following the latest public health and hygiene advice from state and federal governments. 

COVID-19 FREE Testing Clinics

For information on clinics and where to get tested visit the Southern NSW Local Health District website

COVID-19 Vaccinations

For current appointment availability and clinic contact details visit https://covid-vaccine.healthdirect.gov.au/

List of all impacted Council services

Masks must be worn at all indoor facilities.

Service/facility

Open/closed

Animal Management Facility
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Aquatic centres and pools 
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Queanbeyan indoor pool
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Disaster Recovery Hub
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Buy-back facilities at Waste Transfer Stations 
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Building certification inspections
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Cemeteries 
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Community Centres 
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QR Code check in and masks are required for funerals, memorial services, or gatherings afterwards
Customer service centres
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Development application lodgement and assessment 
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Online only
Dog off lead areas 
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Facilities managed by S355 Committees 
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QR Code check in and masks are required for funerals, memorial services, or gatherings afterwards
Family Day Care and Aboriginal Pre-School
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Galleries
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Lanyon Drive Cemetery Office 
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Libraries  status-icon-open-with-conditions.png
Home Library, Click and Collect and Online services available for Bungendore
Other Council-managed indoor venues
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Outdoor exercise equipment
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Playgrounds
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Public toilets
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QPRC call centre and online chat
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Kerbside rubbish collection (red, green and yellow bins)
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Saleyards 
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The Q - Performing Arts Centre
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Waste Transfer Stations and Waste Minimisation Centre 
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status-icon-open.png = open 
status-icon-open-with-conditions.png = open with conditions 
status-icon-closed.png = closed 

 

What help is available for business?

The COVID-19 situation continues to present all of us with serious challenges, especially our businesses

Both the NSW Government and Federal Government are providing support for individuals, sole traders, micro-businesses, small and medium businesses, as well as the creative services industry, and accommodation providers to help at this time.

There are different support packages available to micro-businesses, small to medium businesses, sole traders and small non-profits depending on your annual turnover. Please visit nsw.gov.au for more information or call Service NSW on 13 77 88.

Tailored payments are also available to support businesses in the creative arts sector. Visit the Create NSW website for more information.

Useful websites

Assistance from Council

We have reviewed our Financial Assistance Policy(PDF, 258KB)

If you are experiencing financial difficulty as a result of COVID-19 you can apply for rate relief by completing the Rate Relief Hardship Assistance. It can be completed online here.

What help is available for residents and ratepayers?

If you are experiencing financial difficulty as a result of COVID-19 please call us to speak to our rates team on 1300 735 025. You can apply for rate relief by completing the Rate Relief Hardship Assistance form which can be completed online here.

The relief options include deferral of rate instalments and extending regular rate payments over two years, and the waiver of interest charges, under approved payment plans.