Kerbside Clean Up

1. Overview

The household bulky waste kerbside collection helps residents dispose of larger damaged or unusable household items that cannot be disposed of through the regular kerbside garbage bin service, are unable to be given away, recycled or reused.

Residential properties that have a 3-bin individual collection service, and live in the townships of Braidwood, Captains Flat, Bungendore and the City of Queanbeyan, can access up to two (2) free kerbside bulky rubbish collections per financial year. You can  dispose of up to 2 cubic metres of waste per collection plus one mattress or mattress base.

Multi-unit residential properties

Eligible multi-unit residential properties with a shared bin service have two scheduled kerbside bulky waste collections twice a financial year. Make sure you check what information is collected.  Dates and information about the scheduled cleanups are sent to eligible properties when the scheduled date approaches. You can also contact council if you need further information. 1300735025

Any bookings that are not used do not carry over to the next financial year.

If the book in service or the multi-unit scheduled clean up dates do not meet your needs, you can utilise the two (2) free self-haul vouchers. These can be used for general waste up to two (2) cubic metres. You also receive two (2) free self-haul for mattress or mattress base. You can find more information about the self-haul vouchers here

2. Making the best use of materials

We encourage residents to find homes or recycle items before placing out for collection. All items except for metals and mattresses will go to landfill.

  • Household items, furniture, books, toys, clothes etc that are still in good order can be donated to a charity, given away on free websites such as free cycle, gum tree, local buy swap sell groups, and buy nothing social media sites. You could organise a garage sale or donate books to a street library in your area.
  • The Buy Back Centre at Bungendore or Braidwood Transfer stations may also be able to take items in good working order. Check our website or Waste Info App  for opening hours https://www.qprc.nsw.gov.au/Waste-Environment-Sustainability/Waste/Waste-and-Resource-Recovery-Transfer-Stations
  • Mobile phones can be donated via collection boxes at our customer services centres in Braidwood, Bungendore or Queanbeyan. We have partnered with DV Safe Phone, a national charity providing safe, untraceable mobile phones to people experiencing domestic and family violence.
  • Mobile phones can also be dropped off at the Community Recycling Centre at Queanbeyan Waste Minimisation Centre and the Bungendore Transfer Station.
  • Printer cartridges, gas bottles, batteries, florescent lights, paints, oils, fire extinguishers, smoke alarms can be taken to the Bungendore or Queanbeyan CRC https://www.qprc.nsw.gov.au/Waste-Environment/Waste/Waste-Transfer-Stations-and-Waste-Minimisation-Centre
  • Paper and cardboard and other containers that normally go in the yellow topped recycling bin can be taken to the Queanbeyan Waste Minimisation Centre, Bungendore Transfer Station, Braidwood Transfer Station, or Captains Flat Transfer station.
  • TVs, Computers and monitors can be taken for free to Bungendore Transfer Station, Braidwood Transfer Station or the ACT Resource recovery centre
  • Green waste such as pruning’s, lawn clippings, weeds can be taken to the Queanbeyan waste minimisation centre, Braidwood Transfer station and Bungendore Transfer Station for free https://www.qprc.nsw.gov.au/Waste-Environment/Waste/Waste-Transfer-Stations-and-Waste-Minimisation-Centre

3. Make a Booking

Book via the LoopedIn Council waste app or by using the link below.

Please ensure your email address and or mobile number is correct when booking.

Once your booking has been processed your booking date will be confirmed by email or SMS and will include a reference number that you can use to change or cancel your booking.

A reminder of the upcoming booking will be sent via SMS or email two (2) days prior to your scheduled collection.

If you do not receive a confirmation email or SMS soon after making the booking, please contact council 1300735025 or email wastematters@qprc.nsw.gov.au

Available times can be selected through the link below.

Online bookings

If you need to cancel or change your booking please do this six (6) days prior to your collection.

Terms and Conditions

Download the Terms and Conditions for a kerbside collection(PDF, 122KB)

Eligibility

  • The bulky waste book in service is only available to urban residential properties with a three (3) bin roadside service (garbage, recycle, FOGO).
  • Eligible Multi-units have a scheduled bulky waste collection twice a year and will be contacted by mail with collection date. 
  • Eligible properties are entitled to up to two (2) Bulky Waste collections per financial year per eligible property, if available.
  • Please note, unused bookings do not carry over to the following financial year.
  • Residents entitled to a Bulky Waste collection can choose to replace one or both collections with self-haul vouchers for disposing of waste themselves. If vouchers are used, then the Bulky Waste collection booking allowance is removed. See self-haul voucher Terms and Conditions at, https://www.qprc.nsw.gov.au/Waste-Environment-Sustainability/Waste/Self-Haul Waste-Vouchers

Council or its Contractor will:

  • provide you with a date for collection of the items.
  • confirm the date via SMS or email for book in bulky waste collections
  • send a reminder via SMS or email two (2) days prior to the booked bulky waste collection.
  • collect up to two (2) cubic metres of eligible waste from the nominated property on the scheduled date.
  • ·not collect items that are on the ‘Unaccepted Items’ list; items over and above the two (2) cubic metre limit; items that cannot be safely lifted by two (2) people; items deemed hazardous or unsafe by Council or its Contractor.
  • leave uncollected items in a safe location on the public verge for removal by the resident(s).
  • make reasonable efforts to leave the area in a tidy manner.
Bulky-Waste-Collection-image.png

Residents agree to:

  • authorise Council to use their mobile number to send SMS notifications or email address to send emails related to this booking and any necessary follow-up communication.
  • cancel or change their booking online or by contacting Council six (6) days prior to the booking date if no longer required.
  • make a separate mattress/ mattress base booking if they have a mattress OR mattress base to be collected.
  • place bulky waste out for collection no earlier than one (1) day before the scheduled collection date and no later than 6am on the scheduled collection date. (Illegal Dumping fines apply if items are put out too early, and there is an increased risk of others adding to resident’s collection items).
  • place items with a volume of no more than two (2) cubic metres out for collection. (Please refer to the image of what two (2) cubic metres looks like).
  • ·not place items out for collection that are on the ‘Unaccepted Items’ list or items that cannot be safely lifted by two (2) people.
  • place items immediately adjacent to the property driveway to facilitate collection. (Council or its Contractor will not enter properties to retrieve items).
  • ·not place items on footpaths or block pedestrian or vehicle movement.
  • make reasonable efforts to tidy up any items that may move/ fall/ shift/ or moved by others until such time as the collection occurs.
  • forfeit their Bulky Waste collection allocation if bulky waste is not presented on the scheduled date.
  • remove any items not collected by Council or its Contractor in a timely manner and no more than two (2) days after the scheduled collection date
  • tidy the area where items were left after collection.
  • PLEASE NOTE – residents are not to leave any items they want to keep, near their Bulky Waste collection items as Council or its Contractor will not be responsible if those items are removed during collection.

Unaccepted Items

The following items are NOT accepted in the Bulky Waste Collection:

  • TVs, computers, monitors
  • Paints
  • Printer cartridges
  • Gas bottles
  • Batteries
  • Vapes
  • Fluorescent lights
  • Oils
  • Fire extinguishers
  • Smoke alarms
  • Construction waste (concrete, bricks, tiles, rocks, soil, plasterboard, gyprock etc)
  • Manufactured wood lengths greater than 1.5m, including garden edging such as railway sleepers
  • Fibre glass including baths, spas, roof sheeting etc
  • Hazardous items
  • Glass (windows, mirrors, fish tanks, tabletops etc)
  • Car parts (bumper bars, seats, motors etc)
  • Tyres
  • Pallets
  • Garden waste (tree pruning, grass etc)
  • Items with embedded batteries (electric scooters, electric bikes, rechargeable vacuums, electric toothbrushes etc)
  • Any item that is deemed oversized, unacceptable, hazardous or unsafe by Council or its Contractor.

Accepted Items

  • One (1) mattress OR one (1) ensemble base to be presented separately to other items. (PLEASE NOTE - if residents have more than one mattress or ensemble base, they can be taken to either the Braidwood or Bungendore Waste Transfer Stations; to Soft Landing in Hume, ACT; or to the ACT Resource Recovery Centre)
  • Damaged furniture that can be lifted by two people
  • Broken toys
  • Metals
  • BBQs (remove gas bottle)
  • Lawn mowers (remove oil, fuel or battery)
  • Items too large to fit into the waste to landfill bin (red lid bin)
  • Broken tools (remove batteries)
  • Damaged electrical items (no TVs, computers, monitors or items with embedded batteries)
  • White goods
  • General household waste

If residents are unsure if an item is acceptable, please contact Council on 1300 735 025 or email wastematters@qprc.nsw.gov.au

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