Access to Information

1. Overview

We aim to provide information in an open and accountable way, and also to handle personal, legal and commercially sensitive information in a fair and reasonable manner.

All legitimate requests for access to Council information are handled in line with the Government Information (Public Access) Act 2009 (GIPAA) requirements.

Access our Publications

We publish our Annual Report, Community Strategic Plan and other Council documents online. These are available for download from this page.

The Agency Information Guide has been prepared in accordance with Section 20 of the Government Information (Public Access) Act 2009

Download the Agency Information guide here(PDF, 468KB)

Requesting information from us

There are two types of information requests formal and informal. To determine which application you require you can call Customer Service on 1300 735 025.

Find Out More

You can find out more about your right to information through the Information and Privacy Commissioner (IPC).

Mail: GPO Box 7011, Sydney NSW 2001
Visit: Level 11, 1 Castlereagh Street, Sydney NSW 2000
Call: 1800 472 679 between 9.00 am and 5.00 pm, Monday to Friday. 

2. Make an Informal Access Application

This form is to be used to access information held within Council’s property files or stored electronically on Council’s record management system where it meets the criteria of open access or government information under the Government Information (Public Access) Act 2009.

If a Drainage Diagram is required for renovations and emergency plumbing repairs, apply for this online here.

Fees and charges will apply in accordance with Council’s Adopted Fees and Charges 2023-24.

Schedule 1 - Information Access Application

Type of request Cost
Property Information Requests - pre 1 July 2010 (DA Consents, Occupation Certificates, plan etc.) $120.00
Property Information Requests - post 1 July 2010 No fee

Administration/Staff fees - Reproduction of documents (including photocopy or scan)

Type of document Cost
File documentation including search A3-A4                                                                       $2.00
File documentation including search A1, A2 or A0 $13.00

Copyright Owner(s) / Property Owner(s) Consent Information

In accordance with the Copyright Act 1968, Council is not permitted to reproduce any plans or reports without the copyright owner’s consent. Upon receiving this request, Council will locate the requested documents and provide you with the copyright owner’s details. 

Under the Government Information (Public Access) Act 2009, Council is prohibited from providing internal residential floor plans to third parties without the current owner’s consent. Owner/s permission is also required to access Council property files for all development information prior to July 2010.

If you are not the owner of the property, written authorisation will be required from one of the following before such information will be provided:

  1. A written letter or email from the owner/s

  2. A written letter or email from the owner/s solicitor

  3. A written letter or email from the owner/s real estate agent

Due to a high volume of applications being received, please allow six weeks for your application to be assessed.

Please note however, the GIPA Act provides no statutory time frame by which informal requests must be decided within and Formal Access Applications are prioritised due to strict legislative timeframes.

Should you require property information only, including dates of Development approvals, Occupation Certificates, Final Inspection and Building Certificates, please choose the ‘Property Information Request’ below.

3. Make a Formal Access Application

If information cannot be accessed through the above options, a formal access application can be submitted to Council.  This approach may be required if you are requesting more complex, and/or high volumes of information that requires research and assessment by staff in order to process your request.

Your application must:

  • Be in writing
  • Clearly indicate that it is an access application made under the GIPAA
  • Be accompanied by an application fee of $30
  • Provide an Australian address for correspondence purposes
  • Include suitable detail so that the government information applied for can be identified.

Download the formal access application(PDF, 629KB)


When requesting information please be aware that fees may be payable for:

  • Photocopying
  • Requesting access to versions of documents that are neither current nor immediately preceding versions of the current document and are not reasonably accessible.

View our current Fees and Charges 

4. Adjoining Property Owners Details Application 

We can only provide contact details for the purposes listed on the application.

5. Request a Review

If you are dissatisfied with an access application decision, you can request an internal review. Please email the Right to Information Officer at

Know your rights under the GIPAA 2009

6. Register of Planning Decisions

The Local Government Act requires us to maintain a register that records which Councillors vote for and against each planning decision of the Council.

The Register contains matters that relate to a development application, an environmental planning instrument, a development control plan or a development contribution plan.

A planning decision is a resolution of the Council or a committee of Council that determines a matter. That can be approving or refusing a development application or adopting or refusing to adopt a planning instrument or amendment to a planning instrument.

Planning Decisions for 2024

Download the Register of Planning Decisions for 2024(PDF, 220KB)

Planning Decisions for 2023

Download the Register of Planning Decisions for 2023(PDF, 208KB)

Planning Decisions for 2022

Download the Register of Planning Decisions for 2022(PDF, 1MB)

7. QPRC Council Land Register

We have a register of Council owned land - which also includes Crown land managed by QPRC.

View the Council Land register here

8. Disclosure Logs

Under the Government Information (Public Access) Act 2009, our disclosure log is updated after certain access applications have been decided. The log provides details of information we've released that may be of interest to other members of the public. An agency’s disclosure log must record the following:

  • The date the access application was decided.
  • A description of the information released.
  • Whether any of the information is available to other members of the public.
  • If so available, how it can be accessed.
  1. Download the disclosure log January - 30 June 2022(PDF, 127KB)
  2. Download the disclosure log May 2019 - December 2021(PDF, 157KB)
  3. Download the disclosure log October 2016 - April 2019(PDF, 211KB)

9. View Register of Disclosures

We publish our Register of disclosure of Statement of Political Donations and Gifts by Applicants and Submitters.

View register of disclosures(PDF, 35KB)

10. Delegation Register

Council has adopted the following delegations

  • Delegation of Function to the General Manager
  • Delegation of Functions to the Mayor
  • Delegations of Functions to the Deputy Mayor

11. Disclosures by Councillors and Designated Persons

In line with our code of conduct(PDF, 3MB), councillors and designated staff submit a disclosure of pecuniary interests return each year.

Information contained in returns is to be made publicly available in line with the requirements of the Government Information (Public Access) Act 2009, the Government Information (Public Access) Regulation 2009 and any guidelines issued by the Information Commissioner.

These returns for Councillors and Staff are available for download below.

Disclosures by other designated staff

Community, Arts and Recreation

Corporate Services

Development and Environment

Infrastructure Services

12. Councillor Conflicts of Interest Register

Before each Council meeting, Councillors must disclose any pecuniary or non-pecuniary interests for items that are being determined at that Council meeting. These are recorded in a register and made available to the public.

Download the 2021-2023 Councillors Conflicts of Interest Register(PDF, 849KB)