Water and Sewer

1. Overview

Council maintains the water and sewer network. We have an agreement with Icon Water to purchase potable water for the Queanbeyan area. Braidwood, Bungendore and Captains Flat have their own water treatment facilities which service the urban area of the three towns/villages.

For supply issues that are not within your property boundaries, you can contact our offices:

Telephone - 1300 735 025 - Monday to Friday 8.30am - 4.30pm

After hours emergency numbers

Braidwood, Bungendore, Captains Flat – 1300 735 025 - option 1.

Queanbeyan - 1300 735 025 - option 2.

2. Water meter size reassessment

If you feel your water meter size does not match the use of your property, you can apply for a reassessment. Please contact us to discuss.

3. Googong's Recycled Water System

Googong will be so water efficient, its 18,000 residents will use less water than just 6,500 residents would normally use in an average Australian community. 

Googong Township Pty Ltd has constructed a state of the art water recycling plant at Googong to service the eventual 18,000 residents that will live in the new town. The plant will see recycled water returned to houses, businesses and schools. The plant is in the final stages of testing, with recycled water expected to be available for Googong properties in 2017-18.

One of the key goals of Council is to ensure that residents are aware of the uses of recycled water, how the system works and what their responsibilities are.

Fact Sheets

A number of fact sheets have been developed to help the residents of Googong understand about the new recycled water system.  You are able to download these below.

Googong Plumbing Standards

You can download the Googong Plumbing Standards here(PDF, 1MB) .

5. EPA Sewage Treatment Plant Data

The Environment Protection Authority (EPA) requires us to publish pollution monitoring data for each of our sewerage treatment plants in accordance with the Protection of the Environment Legislation Amendment Act 2011 (POELA Act).

The specific requirements for the publication of monitoring results are set out in s.66(6) of the POEO Act.

The latest pollution monitoring data for the Braidwood, Bungendore and Captains Flat sewage treatment plants may be downloaded below.

6. Waterwise

We offer the following incentives for local residents and business who are connected to the Queanbeyan-Palerang water supply.

  • free home tune-up
  • free AAA shower rose
  • free dual flush toilet
  • subsidies for rainwater tanks
  • subsidies for commercial properties

For more information you can download the WaterWise brochure here(PDF, 434KB).

Waterwise application forms

Download the washing machine rebate form(PDF, 1MB)

Download the home tune-up form(PDF, 980KB)

Download the rainwater tank rebate form(PDF, 979KB)

Download the commercial rebate form(PDF, 1MB)

Information on saving water

Visit the Your home website for tips on saving water