Council maintains the water and sewer network. We have an agreement with Icon Water to purchase potable water for the Queanbeyan area. Braidwood, Bungendore and Captains Flat have their own water treatment facilities which service the urban area of the three towns/villages.
For supply issues that are not within your property boundaries, you can contact our offices:
Telephone - 1300 735 025 - Monday to Friday 8.30am - 4.30pm
After Hours Emergency Number
1300 735 025
The Environment Protection Authority (EPA) requires us to publish pollution monitoring data for each of our sewerage treatment plants in accordance with the Protection of the Environment Legislation Amendment Act 2011 (POELA Act).
The specific requirements for the publication of monitoring results are set out in s.66(6) of the POEO Act.
The latest pollution monitoring data for the Braidwood, Bungendore and Captains Flat sewage treatment plants can be downloaded below.
- Braidwood, Bungendore, Captains Flat and Googong sewage treatment performance year to date for 2025/26 reporting year(PDF, 333KB)
- Braidwood, Bungendore, Captains Flat and Googong sewage treatment performance 2024/25 reporting year(PDF, 377KB)
- Braidwood, Bungendore, Captains Flat and Googong sewage treatment performance 2024/25 reporting year(PDF, 377KB)
- Braidwood, Bungendore, Captains Flat and Googong sewage treatment performance 2023/24 reporting year(PDF, 323KB)
- Braidwood, Bungendore, Captains Flat and Googong sewage treatment performance 2022/23 reporting year(PDF, 325KB)
(PDF, 337KB)
- Braidwood, Bungendore, Captains Flat and Googong sewage treatment performance 2021/22 - reporting year
(PDF, 337KB)
- Braidwood, Bungendore, Captains Flat and Googong sewage treatment performance 2020/21 reporting year(PDF, 290KB)
- Braidwood, Bungendore, Captains Flat and Googong sewage treatment performance 2019/20 reporting year(PDF, 332KB)
- Queanbeyan Sewage Treatment Plant performance data
- Pollution Incident Response Management Plan - Bungendore, Braidwood, Captains Flat, Googong and Queanbeyan(PDF, 31MB)
- Googong Recycled Water data summary report 2016-2017 financial year(XLSX, 88KB)
- Googong Recycled Water data - July 2016 - June 2017(XLSX, 81KB)
- Googong Recycled Water data - July 2017- June 2018(PDF, 95KB)
- Googong Recycled Water data - July 2018 - June 2019(PDF, 138KB)
- Googong Recycled Water data - July 2019(PDF, 15KB)
- Googong Integrated Water Cycle Operational Environmental Management Plan(PDF, 3MB)
Environmental Protection Authority (EPA) Licences
The Environmental Protection Authority (EPA) issues licences for our wastewater pipe network and treatment systems. We have provided links to the Licences below which are all on the EPA website.
Environment Authorisation
The Queanbeyan Sewage Treatment Plant is located in the ACT, and is managed under ACT legislation. The Environmental Authorisation for the Queanbeyan Sewage Treatment Plant can be found on the Access Canberra website here.
This Strategy was adopted at our February 2019 Council Meeting. The strategy address the six elements of the Best-Practice Management of Water Supply and Sewerage Framework. It is our 30 year strategy for the provision of water services to our community. The Strategy:
- Sets the objectives and performance indicators for the Water & Sewer business
- Identifies the needs
- Right sizes’ infrastructure
- Determines the priority
- Identifies the best-value 30-year IWCM scenario on a triple bottom line basis.
You can download the full strategy here(PDF, 17MB) .
In the later stages of the 2019-2020 drought, we experienced availability issues with the supply of raw water from the Shoalhaven River as a source for the Braidwood Water Supply. A number of measures were implemented at the time including water restrictions and the transfer of trucked water from Bungendore to Braidwood.
After the drought we took the opportunity to review our actions and the underlying water security for Braidwood by engaging NSW Public Works Advisory to conduct a study. The study identified a revised water security quantum, made recommendations for future restriction triggers and highlighted an issue with persistent baseline water demand. A copy of the report can be downloaded here(PDF, 8MB).
We conduct monthly water sampling in the Queanbeyan area. You can download the results of these below.
- 2011(XLSX, 17KB)
- 2012(XLSX, 17KB)
- 2013(XLSX, 18KB)
- 2014(XLSX, 19KB)
- 2015(XLSX, 19KB)
- 2016(XLSX, 20KB)
- 2017(XLS, 568KB)
- 2018(PDF, 72KB)
- 2019(PDF, 224KB)
- 2020(PDF, 216KB)
Council has had major blockages in sewer catchments found within the LGA. This is costing Council and ultimately you, the ratepayer, more than what is actually required due to additional pump maintenance fees, higher electricity costs and after hours call-out fees. Blockages and sewer pipe breakdowns significantly increase the risk of sewage overflows to the environment, into a property or your house. Please view and download the following factsheets and tips to help prevent future sewer blockages.
Download the tree roots in sewer pipes factsheet(PDF, 312KB)
Download the six tips to prevent a sewage backup(PDF, 163KB)
Download the sewage wise sewer overflows factsheet(PDF, 400KB)
We are the owner of the Captains Flat dam which is a declared dam as gazetted by Dams Safety NSW. As the owner of a declared dam, we are required to publish an annual report demonstrating its compliance with the dam safety standards.
This review is completed every March and is published as the Annual Dams Safety Standards Report. The 2025 Report is now available.